LUCI Knowledge Base

Known Limitations

LUCI web is a solution for guests of your broadcast who don’t want to or can’t download the native LUCI app.

A web browser will always has its limitations when used in live streaming.

General:

  • Closing the browser will disconnect the connection
  • When using a mobile, an incoming telephone call will interrupt the connection
  • When using a mobile, hiding the browser or opening another app will interrupt the connection
  • No Stream Cloning capabilities
  • Only ULCC or G722 codecs available (other codecs on request)
  • No recording or playback functionality

Safari

  • iCloud’s+ subscription has the function ‘Private Relay’ which sometimes prevents the LUCI web page from loading.
    SOLUTION: Turn ‘Private Relay’ temporarily off for this device. Go to ‘System Settings’ > ‘iCloud+’ > ‘Private Relay’ > ‘Turn off till tomorrow’
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